Skip to content
Delegates at a Travo Birds corporate conference

TRAVO BIRDS · TRAVEL GUIDES

Duty of care travel risk: an organisational framework

ISO 31030 provides a structured approach to managing travel-related risks to organisations and their travellers.

Sources checked:

ISO 31030 addresses risks arising from travel for both the organisation and its travellers.[1] Its framework covers policy, programme development, risk assessment, prevention and mitigation, alongside evaluation and review.[1] Use those areas to frame an organisational discussion rather than treating travel safety as a single departure checklist.[1] The FCDO checklist is guidance for British people travelling abroad.[2] Treat it as a preparation reference, and check advice applicable to your nationality and employer with the relevant official authority.

Put governance ahead of individual checklists

ISO 31030 describes a structured approach to developing, implementing, evaluating and reviewing travel risk arrangements.[1] Its scope includes policy and programme development as well as identifying threats and hazards.[1] Organise your review around those distinct areas: ask what policy exists, how the programme operates and how risk is assessed.[1] Include prevention and mitigation in that discussion, rather than stopping once threats have been listed.[1]

The standard applies to organisations irrespective of their size or sector, including commercial, charitable, governmental and educational organisations.[1] It excludes tourism and leisure-related travel except where travellers are travelling on behalf of the organisation.[1] Use that scope when deciding which organisational journeys to include in a programme review.[1]

Start destination decisions with official information

The FCDO checklist directs travellers to country-specific foreign travel advice covering entry requirements, safety and security, health risks and legal differences.[2] It also recommends staying informed before and during travel and signing up for email alerts.[2] Build destination research around those categories and revisit the official advice during the journey, not only when the initial itinerary is prepared.[2]

The checklist advises checking passport entry requirements and obtaining the correct visa for the destination.[2] It separately advises checking whether an International Driving Permit is needed when driving abroad.[2] Keep those document questions visible in preparation discussions alongside the country-specific safety information.[2]

Review health and insurance as separate preparation areas

The FCDO advises obtaining appropriate travel insurance as soon as a trip is booked and checking cover for destinations, duration and planned activities.[2] It also advises telling the insurer about medical conditions, including undiagnosed conditions under investigation, and checking cover.[2] Use those questions when reviewing preparation rather than relying on the existence of an insurance document alone.[2]

The checklist recommends checking healthcare advice for all countries visited and considering vaccinations and health precautions at least eight weeks before travel.[2] It also recommends checking rules on taking medicines abroad and checking accommodation for basic health and safety standards, including fire safety.[2] Include those topics in traveller preparation alongside the insurance review.[2]

Connect practical continuity with programme review

The FCDO recommends a backup plan for access to accommodation, flight, passport, contact and insurance information if a phone is lost.[2] It also recommends ensuring access to enough money for unexpected costs or failure of the main payment method.[2] Include both information access and payment resilience in your preparation questions, and ask travellers to consider the checklist’s advice to carry printed health insurance documents.[2]

Evaluation and review are explicit parts of ISO 31030’s structured approach.[1] Revisit policy, programme development, risk assessment and mitigation together when reviewing the organisational framework.[1] Use those headings to distinguish a programme review from a discussion limited to the documents needed for one journey.[1]

Duty of care travel risk: an organisational framework: topic guides

Business travel compliance

Use named owners, documented expense checks and risk assessments to organise a business travel compliance review.

Business travel compliance guide

Duty of care travel risk: an organisational framework: questions answered

Is ISO 31030 only relevant to large employers?

ISO describes the guidance as applicable to any type of organisation, irrespective of size or sector.[1] Its examples include commercial businesses, charities, government bodies and educational organisations.[1] The stated scope concerns travel-related risks to the organisation and its travellers, rather than only the administration of an individual booking.[1]

Which official checks belong in traveller preparation?

The FCDO checklist covers destination advice, insurance, travel documents, health and preparation for unexpected events.[2] It directs travellers to check entry requirements, safety and security, health risks and legal differences in country-specific advice.[2] It also recommends staying up to date before and during travel through official advice and email alerts.[2]

What should remain accessible if a traveller loses their phone?

The FCDO recommends a backup plan for key information, including accommodation details, flight details, passport details, contact numbers and the insurance policy.[2] It suggests sharing information with friends or family or using secure online storage.[2] It also recommends carrying printed health insurance documents and planning access to money if the main payment method fails.[2]

Sources for Duty of care travel risk: an organisational framework

[1] ISO 31030:2021 — Travel risk management guidance

[2] Foreign travel checklist — GOV.UK

Discuss duty of care travel risk with Travo Birds